The Butlers Pantry (Derby) Ltd Website Term’s & Conditions of Use

Interpretation

“You” shall mean you, the user of the site, and “Your” shall be interpreted accordingly. “The Butlers Pantry” or “we” shall mean The Butlers Pantry (Derby) Ltd (Co No 04744720). “User” means a user of the The Butlers Pantry Site collectively and/or individually as the context admits. “Website” means a site on the World Wide Web.

Registered address: Unit 12, Grassy Court, Etwall Road, Mickleover, Derby, DE3 0BX.  Registered in England under number 04744720.

Use of Site

Any information found on the The Butlers Pantry web site is intended for guidance only. The web site and the serives described in it are subject to change without notice. Copyright in the web site, its design, layout, look, appearance and graphics remain our property. The contents of the web site may not be downloaded printed or copied for further commercial use in anyway whatsoever, but personal use may be permitted.

The The Butlers Pantry web site contains links to other web sites. We accept no responsibility or liability for the content of web sites, which are not under our strict control. You are not permitted to create a link to this web site without our prior written consent. Should you wish to do so, please place your request to the: webmaster via our online contact form, this can be found on our Contact Us page.

We do not guarantee that the The Butlers Pantry web site will be compatible with all hardware and software which may be used by visitors to the site. We only recommend that this site is best viewed at a resolution of 1280 x 1024 (on Internet Explorer V11 or greater) and that it is optimised for this setting, however it will display on a typical mobile screen (like iPhone or iPad) or greater.

Privacy Policy

Last updated 27th June 2024

The Butler’s Pantry (Derby) Limited, (the company) takes your privacy and data protection extremely seriously. If you have any questions about our Privacy Policy, you can direct them to info@butlerspantryderby.co.uk

Our website will not capture your personal data, such as name, email address and contact number, without your consent being given at the time of data-entry – typically via the usage of one of our contact forms.

All personal data submitted to us is held as securely as reasonably possible in accordance with the Data Protection Act and in accordance with GDPR.

Data Usage

The Butler’s Pantry (Derby) Limited does not sell or transfer any personal information collected from our website to any other company or organisation.

Some website usage data is shared with third parties, predominantly in the form of website statistics which are hosted and managed by the third-party company such as Google for analytics purposes and other web analytics services.

Links to other websites

Occasionally we will link out to other websites from the Marketing Derby website. If you choose to click on one of these links and leave our site, note that we do not have control of the external website being linked to. The Butler’s Pantry (Derby) is therefore not responsible for the privacy and protection of your information which you may provide whilst visiting such websites.

As best practice, exercise caution and read external website’s privacy statements to determine how they use and manage your data.

Cookies

A cookie is usually a small piece of data sent from a website and stored in your computer while you browse a website. When you visit the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of your previous activity. Cookies were designed to be a reliable mechanism for websites to remember the state of the website or activity the user had taken in the past.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

You can read more about cookies here: http://www.whatarecookies.com/

We use cookies, predominantly through third parties such as Google Analytics, to track how users browse our website and which pages they visit. We can only use this information for statistical purposes and in no way gather personal information about you from cookies.

You can decide whether to accept, decline and clear your cookies through your chosen web browser.

Here is further cookie information from some of the leading web browsers:

Chrome: https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies

Firefox: http://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: http://docs.info.apple.com/article.html?path=Safari/3.0/en/9277.html

Internet Explorer: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/sec_cook_settings.mspx?mfr=true

Opera: http://www.opera.com/browser/tutorials/security/privacy/

Security

The Butler’s Pantry (Derby) utilises a series of on-site and server-level security applications and protocols to ensure a safe and secure online experience for our website users.

What we do with your information

There are three primary ways in which we use data collected from users of the Marketing Derby website.

If you submit your information via a contact form, we will reply either via email or phone to discuss your submission, typically regarding new business or any other more general enquiry as deemed relevant by The Butler’s Pantry (Derby).

Your usage of our website will be tracked for analytical purposes via third-party providers, such as Google Analytics. As noted above, this does not identify your personal information such as name or email address and is purely gathered to give us a better understanding of how people use our website, what pages they like to visit and how they found our website too.

Subscribing to our mailing list. By entering your personal details into our website, you are allowing us to contact you with information that may be considered useful to you.

Your Rights

You have a number of rights in accordance with privacy and data-collection laws, further information for which can be obtained through the data protection regulator in your country.

The key personal rights you hold in law include:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent
• The right to lodge a complaint
• Updating your personal information

If you would like to update the personal information held by us that is relevant to you,  you can request this using the contact details at the end of this page.

We will act on all necessary requests where reasonably possible, free of charge. We do retain the right to ignore or refuse requests should they be excessive, baseless or are requiring repeated information that has already been provided.

You can expect a response within two weeks, although we may on occasion take longer to respond.

How long do we retain your personal data?

The Butler’s Pantry (Derby) Limited will retain your personal information for as long as necessary, in particular, if you have contacted us enquiring about our services.

As noted in the Your Rights section above, you retain the right to ask that your personal information be removed. You can request this by contacting us using one of the methods below in the Contact Us section on this page. We aim to respond and comply with such requests within two weeks.

Marketing

We would like to send you information about our services which may be of interest to you.  By submitting your email address to us you have opted to receive marketing, you may opt out at any point as set out below.

You have a right at any time to stop us from contacting you for marketing purposes. To opt out please email: info@butlerspantryderby.co.uk or you can unsubscribe directly from a marketing email that you may have received by selecting the unsubscribe option.

Effective Date

This privacy statement is effective from the date noted above. We reserve the right to update or change this privacy statement at any time which will be effective at the date of posting.

Contact Us

If you have any further questions about our Privacy Policy, require information about data personal to you held by The Butler’s Pantry (Derby) Limited or wish to make a complaint, you can do so via the following:

Post:

The Butlers Pantry (Derby) Limited
Unit 12
Grassy Court
Etwall Road
Mickleover
Derby
DE30BX

Email:
info@butlerspantryderby.co.uk